 |
  |
Party Themes & Packages
Cake Decorating
Birthday Party Supplies
SpecialtyArticle Topics |
Questions about orderingIn what ways can I order from ThePartyWorks.com? You may order from us from one of the following methods: * Online at www.thepartyworks.com, www.cakeworkscentral.com, harrypotter-birthday.com, quiltingworks.com or thebabyworks.com * Phone your order in by calling toll free 1-877-887-2789 (USA) or 509-935-8880 (outside the USA) * Fax your order to 1-509-935-0491 * Mail your order to: Birthdays-n-More @ The PartyWorks Warehouse #4 1967 Hwy 395 S. Chewelah, WA 99109  What are the payment terms? * No dollar minimums * Visa, MasterCard, Discover: Your order will ship within 24 to 48 hours upon receipt of order (except Saturday/Sunday) * Money Orders in US Funds: Your order will ship within 24 to 48 hours (except Saturday/Sunday) upon receipt and we will notify you. * Personal Checks: Your check will be deposited and we allow 10 to 12 days for bank processing before we ship and we will notify you. * Canada Customers: We only accept Visa, MasterCard and Discover in US Funds. * Shipping charges are separate Click Here for the shipping chart. Ordering by phone. * Phone orders are taken from 7:30am to 3:00pm Pacific Standard Time, Monday through Friday * Phone orders paid by credit card will ship within 24 to 48 hours (except Saturday and Sunday) * Phone orders to be paid by Money Order or Personal Check will be released upon receipt of payment as noted in "Terms" above. Ordering by mail. * Click here for an online order form. Please print a copy, complete all information including shipping preference and payment information, and mail to: Birthdays-n-More @ The PartyWorks Warehouse #4 1967 Hwy 395 S. Chewelah, WA 99109 If paying by Money Order or Personal Check, please ensure shipping is included in your payment. * Please mail your order form along with your payment (or credit card information) to the address listed above. Be sure to include the correct shipping address and your telephone number. We will contact you upon receipt of your order. How long before my order is processed? Payments by Credit Card are shipped within 2 business days from receipt of your order, payments by Money Order are shipped within 2 business days from receipt of Money Order, payments by personal check are shipped within ten to fifteen days (bank processing time) from receipt of check. 30 Day Return Policy Within thirty (30) days from receipt of your order, you may return any unopened merchandise in the original packaging for a full refund. We do not refund costs of shipping. If you receive a damaged package, please do not open it and return it to us (exactly as you have received it) and we will credit your account, including the shipping. At the time you receive a damaged box, you "must" ask the driver delivering your package to make note of the damage. We will refund your monies and file a claim. Please send us the name of the driver and date you made this request. If the package was left while you were not there, please notify by telephone. (US Priority Mail packages, contact your local Post Office. Guaranteed air shipments, contact UPS at 1-800-Pickups or 800-742-5877) Edible cake decorations, sugars and/or candy confetti items may NOT be returned. Please call us toll free at 1-877-887-2789 before returning any items so that we may ensure we have all necessary information to credit your account when the merchandise is received. Carefully pack the items and return it to: The PartyWorks.com Warehouse #4 1967 Hwy 395 S. Chewelah, WA 99109 Donations * We do make donations to our local and surrounding communities in the northeastern party of the State of Washington. * Organizations wanting to apply for donations or organizational discounts, please write to maryann@thepartyworks.com |
